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1. Introduction

National Brickwork Cleaning Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you:

  • Visit our website

  • Submit a contact form

  • Request a quote

  • Use our services

  • Interact with us through LinkedIn or Lead Generation Ads

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

National Brickwork Cleaning Ltd
Stourbridge, West Midlands
Phone: 07837 524729
Email: brickworkcleaningltd@hotmail.com

We are a specialist brickwork cleaning and jet washing company operating across the Midlands.

3. What Personal Data We Collect

We may collect the following information:

A. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Company name

  • Site address or job details

  • Any information submitted via LinkedIn Lead Forms

  • Any messages you send us

B. Information collected automatically

  • IP address

  • Device type

  • Browser type

  • Website usage data

  • Cookies (see Section 8)

4. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide quotes and pricing

  • Contact you about bookings

  • Deliver our brickwork cleaning services

  • Improve our website and customer communication

  • Send confirmation messages and emails

  • Manage our LinkedIn lead generation and advertising

  • Keep internal records for business operations

We do not sell or share your data with third parties for marketing.

5. Legal Basis for Processing

We process your data under one of these lawful bases:

  • Contract – to provide quotes or services you request

  • Consent – when you submit forms or lead ads

  • Legitimate interest – for business improvement and safety

  • Legal obligation – for accounting or compliance purposes

6. How Long We Keep Your Data

We retain your information only as long as necessary:

  • Leads & enquiries: up to 24 months

  • Job and service records: up to 6 years (legal requirement)

  • Cookies: see Section 8

You may request deletion at any time (see Section 9).

7. How We Protect Your Data

We use appropriate technical and organisational measures to keep your information secure, including:

  • Secure email systems

  • Password-protected devices

  • Access restricted to authorised staff

  • Encrypted storage where appropriate

8. Cookies & Website Tracking

We may use essential and analytics cookies to:

  • Improve website performance

  • Monitor visitor numbers

  • Enhance user experience

You can control cookie settings via your browser.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Object to processing

  • Restrict processing

  • Data portability

To exercise these rights, contact us at:
brickworkcleaningltd@hotmail.com

10. Third-Party Services

We may use:

  • LinkedIn Lead Generation Forms

  • Website hosting providers

  • Analytics tools (e.g., Google Analytics)

These providers may process your data under their own policies.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

National Brickwork Cleaning Ltd
Email: brickworkcleaningltd@hotmail.com
Phone: 07837 524729

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Any updates will be posted on this page.

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